Insurance Claims & Restoration

WV Contractor License #WV064509

One Contractor. One Call. When water, fire or a storm damages your home or business in Buckhannon or Upshur County, you shouldn’t have to juggle a cleanup crew, a builder and a pile of paperwork. Red Ridge Contracting — IICRC certified and available 24/7 for emergencies — handles the work from the first call through the last repair. We work with any and all insurance companies and with your adjuster.

Call (304) 439-6619 · Request a Free Inspection

Who We Help

Homeowners, landlords and business owners in Upshur, Lewis, Randolph, Barbour and Harrison Counties dealing with:

  • Water damage – burst pipes, leaks, flooding, sewer backups
  • Fire and smoke damage – structural repair, cleanup and rebuild
  • Storm damage – wind, fallen trees and siding damage
  • Mold – often follows water damage that wasn’t dried out fast enough

Recovering from the July 2026 floods? See our Flood Recovery Help in Upshur & Lewis Counties page.

How the Process Works

  1. You call us. (304) 439-6619 — available 24/7 for emergencies. We ask what happened and set a time to come out.
  2. Free inspection. We assess the damage at no charge so you know where you stand.
  3. Emergency mitigation. We stop things from getting worse: water removal, drying, tarping, board-up.
  4. Documentation and photos. We photograph and record the damage before and during the work so you have a clear record.
  5. Scope of work. We write up what needs to be repaired and what it will take.
  6. Working with your insurance. We work with any and all insurance companies and with your adjuster. We share our documentation and scope. Your insurance company makes coverage decisions — we can’t promise what they’ll pay, but we’ll help keep the information clear. Our insurance claim walkthrough explains each step in more detail.
  7. Repairs. Our IICRC-certified crew does the rebuild — drywall, flooring, framing, finishes — so you’re not hiring a second contractor.
  8. Final walkthrough. We walk the job with you and make sure you’re satisfied before we call it done.

More on the rebuild side: repair and rebuild in Buckhannon.

Financing is available through our partner, Acorn Finance.

Comparing contractors? Here’s how to verify a West Virginia contractor before you hire, including us.

What to Do Right After Damage

  • Get safe first. If there’s structural damage, gas smell or standing water near electrical, stay out and call for help.
  • Stop the source if you can safely — shut off the water main or breaker.
  • Take photos and video of everything before moving or throwing things out.
  • Call your insurance company to report the damage if you plan to file a claim.
  • Call us for emergency mitigation. Fast drying helps limit further damage and mold. We’re available 24/7.
  • Keep receipts for anything you spend, like hotel stays or supplies.

Need help right now? Go to our 24/7 Emergency Property Damage Response page or call (304) 439-6619.

New lower drywall installed after water damage with drying equipment in place

Frequently Asked Questions

Do I have to use the contractor my insurance company recommends?
Generally you can choose your own contractor. We work with any and all insurance companies and with your adjuster. Check your policy or ask your insurer if you’re unsure.

Will my insurance cover the repairs?
That depends on your policy and your insurance company’s decision. We can’t promise any claim outcome, but we document the damage and work with any and all insurance companies and with your adjuster.

Should I wait for the adjuster before calling you?
Report the claim, but don’t wait to stop ongoing damage. Most policies expect you to take reasonable steps to prevent more damage. Take photos first, then call us for mitigation — we’re available 24/7 for emergencies.

Can you help if I don’t have insurance or am not filing a claim?
Yes. We do the same work for customers paying directly. Free inspections are available, and financing is offered through our partner, Acorn Finance.

Do you handle mold?
We address mold that results from water damage as part of drying and repair work. Call us to talk through your situation.

What areas do you serve?
Buckhannon and Upshur County, plus Lewis, Randolph, Barbour and Harrison Counties across West Virginia.

One Call Gets It Started

Red Ridge Contracting · Buckhannon, WV · WV Contractor License #WV064509 · IICRC Certified
(304) 439-6619 · service@redridgewv.com · Request a Free Inspection